State Farm® Insurance Agent Bill Pancake
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Maria
July 4, 2026
5
out of
5
rating by Maria
"Jossan has been a pleasure to work with since the beginning. He is very kind, courteous and polite. Always takes time to answer and explain clearly every question. He goes above and beyond to make sure customers get the best quotes. Always looking out for his customers."
We responded:
"Thank you so much for the 5-stars, Maria! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
Scott Lewis
July 3, 2026
5
out of
5
rating by Scott Lewis
"We have always had great customer service from Cony and all the staff at Bill Pancake. We have both our home and auto insurance with them. They continually exceed our expectations!!"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Bill Pancake’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Kissimmee ."
Christina Fullwood
June 26, 2026
5
out of
5
rating by Christina Fullwood
"Bill Pancake - State Farm Insurance Agent is by far the best insurance company we've ever had! Their team is always professional, friendly, and quick to help with any questions or concerns. They truly care about their customers and make the entire insurance process easy and stress-free. I highly recommend them to anyone looking for outstanding service and reliable coverage!"
We responded:
"Thanks so much for the amazing review, Christina! We really appreciate your support here in Kissimmee . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
Joseph Sagona
June 24, 2026
5
out of
5
rating by Joseph Sagona
"They are very friendly and knowledgeable and they let you decide on the coverage that you want"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Bill Pancake’s Team. "
Angela
June 12, 2026
5
out of
5
rating by Angela
"Very helpful staff, patient and knowledgeable, answered all my questions with such a positive pleasant demeanor!"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
Eufemia Tapia
June 4, 2026
5
out of
5
rating by Eufemia Tapia
"Estoy muy satisfecha con el servicio de la señora Jennifer, ella es la persona más atenta y servicial que yo he visto,siempre con tanta simpatia,y tan profesional. Ella es la mejor."
We responded:
"¡Nos emociona mucho saber de tu excelente experiencia con Jennifer! Coincidimos en que es una joya: increíblemente atenta, servicial, amable y profesional. Tenemos mucha suerte de tenerla en nuestro equipo en Bill Pancake State Farm. ¡Gracias por compartir tus amables palabras!"
Jasmine Rodriguez
May 27, 2026
5
out of
5
rating by Jasmine Rodriguez
"They are always so friendly and willing to help."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
KRB
May 18, 2026
5
out of
5
rating by KRB
"Great experience Gabriela is my agent helping with everything. very informative and ready to help with insurance needs. Very professional and great character very pleasing to speak with. I'm so happy I made a change of who insures me. Thank you Gabriela"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Bill Pancake’s Team here in Kissimmee . "
Barbara Beatman
May 15, 2026
5
out of
5
rating by Barbara Beatman
"Always helpful with any questions and resolve any questions I may have"
We responded:
"Wow, thank you for the 5-star review, Barbara! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
Elizabeth Adrover
May 12, 2026
5
out of
5
rating by Elizabeth Adrover
"Excellent service from Jossan.
Very professional, attentive, and always willing to help throughout the entire process. He explains every detail clearly and works hard to find the best options for his clients. Definitely recommended for auto, home, and other insurance needs. Thank you for the outstanding service and commitment!"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Bill Pancake’s Team. "
Sofia Mora
April 24, 2026
5
out of
5
rating by Sofia Mora
"Great service from Annia! She was very kind and professional, and made my car insurance switch quick and easy. Highly recommend!"
We responded:
"Sofia, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Bill Pancake’s Team is just a call or email away!"
miguel andres serrano lovera
April 2, 2026
5
out of
5
rating by miguel andres serrano lovera
"Honestly, I loved the experience State Farm provided me. Gabriela was very kind, professional, and attentive—the best agent who could have assisted me."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
MARIA ELIZONDO
March 26, 2026
5
out of
5
rating by MARIA ELIZONDO
"Alyssa is the best insurance agent I have met! Very professional, responsive, and giving great service and advice in a timely manner. I recommend this agency to anyone!"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Bill Pancake’s Team here in Kissimmee . "
Tracey Steeper
March 26, 2026
5
out of
5
rating by Tracey Steeper
"Highly recommend Bill Pancakes office ! Everyone there has been friendly and extremely proficient. I have home and auto insurance with them and what impressed me the most was one year they were much higher on a premium, they advised to go with other agency and as soon as theirs dropped I was right back with them ! They are competitive and honest !! Jennifer was outstanding in her communications and efficiency"
We responded:
"Thank you so much for the 5-stars, Tracey! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Bill Pancake’s Team anytime."
Angie Rodriguez
March 24, 2026
5
out of
5
rating by Angie Rodriguez
"Muy buen servicio y buena atención los llamas y te responden y resuelven en el momento."
We responded:
"Hola Angie, gracias por su excelente reseña. Estamos felices de explicar lo que está cubierto, lo que no está cubierto y cuáles son sus opciones en cada conversación. ¡Estoy tan feliz de saber que resolvimos su preocupación de inmediato!"
Lenford Ennis
March 24, 2026
5
out of
5
rating by Lenford Ennis
"The representatives very helpful and courteous. State Farm really lowered my costs for insurance by half of what I was paying. I'm enjoying my savings! I highly recommend Bill Pancake State Farm Insurance.Thanks..."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
Jody McMahan
March 13, 2026
5
out of
5
rating by Jody McMahan
"Jossan, has exceptional customer service!
His help was greatly appreciated setting me up as a new customer."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Bill Pancake’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
Kara Mesnard
March 12, 2026
5
out of
5
rating by Kara Mesnard
"We we have had insurance through State Farm with Bill Pancake for over two decades. They have always been very respectful and professional. I appreciate that they are always looking out for our best interests."
We responded:
"Thank you so much for the 5-star rating, Kara! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
Diann
March 9, 2026
5
out of
5
rating by Diann
"Great to work with and very helpful"
We responded:
"Thanks so much for the fantastic rating, Diann! We are so glad you had a positive experience with us here on State Farm Agent Bill Pancake’s Team. If there is anything we can do for you in the future, just give us a shout! "
NANCY RIOS
March 3, 2026
5
out of
5
rating by NANCY RIOS
"El servicio con josan agosto fue muy bueno una persona respetuosa educada muy claro en la información que necesitaba y su ayuda fue muy muy muy importante muy buena muy agradecida realmente con su servicio"
We responded:
"¡Agradecemos tu tiempo y tus amables palabras, Nancy! Jossan es uno de nuestros muchos profesionales que ayudan con aspectos diferentes de tus necesidades de seguro."
Vivian Grosso
February 16, 2026
5
out of
5
rating by Vivian Grosso
"This agency was recommended by a friend and I was very happy dealing with their office. They were able to meet our needs and were extremely friendly."
We responded:
"Thank you so much for the 5-star rating, Vivian! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
Tracie Cleveland
February 13, 2026
5
out of
5
rating by Tracie Cleveland
"Brian is always responsive and courteous. Excellent service."
We responded:
"Thank you for your kind review of State Farm Agent Bill Pancake’s Team. We appreciate it! Thank you for the amazing review, Tracie! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. "
MARKWEI DANIEL
February 13, 2026
5
out of
5
rating by MARKWEI DANIEL
"I had an awesome experience with Bill Pancake, and being connected with Alyssa was truly the highlight of it all."
We responded:
"Thank you for the 5-star review, MARKWEI! Here on State Farm Agent Bill Pancake’s Team, we are proud to serve our community and appreciate your recognition. "
faith walsh
February 3, 2026
5
out of
5
rating by faith walsh
"Had a wonderful experience with changing my car insurance to State Farm. Worked with Alexis over the phone. She was very pleasant and knowledgeable. They saved me a lot of money and took care of me so quickly. Thank you."
We responded:
"Thank you, Faith, for your kind words and allowing Alexis to assist you in your insurance change! State Farm has some great rates right now and you took advantage of them! We do have over 225 years of experience in the insurance and financial services industry in our office. We are able to assist many of our customers in more ways by bundling! Let us know how we can help!"
Lynn Weisbach
January 30, 2026
5
out of
5
rating by Lynn Weisbach
"State Farm gave me a great deal on auto insurance. Jonni was very helpful and answered all my questions. I highly recommend this agency."
We responded:
"I am glad to hear that State Farm had a great deal in mind for you, Lynn. Jonni always makes things better when shopping your insurance. We have so many other benefits you may want to consider the next time you contact us as it could mean an even better price for your auto insurance. Bundle and Save!"